About Me
Senior Consultant in Customer Experience and Cloud AI, and Solutions Architect with extensive experience across the Banking, Telecommunications, and Retail industries. Certified in SOA and SAP architecture, with a solid foundation in cybersecurity, contributing to improved digital protection for e-commerce and banking environments.
Demonstrated expertise in cloud computing, systems integration, and application development, with research experience in artificial intelligence, cryptography, information security, ad-hoc networks, and quantum computing.
An 18-year professional trajectory in software engineering, covering all phases of the software development lifecycle—business analysis, requirements definition, solution design, implementation, testing, documentation, and customer-facing engagement—consistently supporting the delivery of secure, scalable, and high-quality solutions.
18
Years of
Experience
+50
Complete
Projects
2
Published
Papers
Education
Master of Science (MSc) in Systems Engineering and Computing
Meritorious Mention for the Master's Thesis: "A Cryptography-Based Mechanism for Identifying Nodes Applied to Detection of Wormhole Intrusion in Ad-Hoc Networks."
Computer Systems Engineer
Professional – Bachelor's degree
Publications & Research
Current Research & Future Publications
Optimization Techniques in Cryptography
Focusing on the application of Artificial Intelligence for enhancing cryptographic methods in Quantum Computing.
Quantum Computing and AI
Pioneering research in harnessing the power of quantum computing to push the boundaries of AI in cryptography.
Research Groups & Associations
As a proud member of both TLÖN and ACIS, I am actively involved in contributing to the fields of artificial intelligence, cybersecurity, quantum computing, and systems engineering in Colombia.
TLÖN - Research Group
TLÖN focuses on developing solutions for information integration in heterogeneous and distributed environments, aiming to enhance the competitiveness of Colombian academia and businesses through technology.
Visit TLÖNACIS - Colombian Association of Computing, Systems, and Related Technologies
Formerly known as the Colombian Association of Systems Engineers, ACIS is the leading guild for Systems Engineers in Colombia.
Visit ACISConferences
National Congress of Systems Engineering - Congreso Nacional de Ingeniería de Sistemas - Evenco CCC - Barranquilla - 2011
Presentations
SAP Preferred Success Roadshow - Business AI Accelerator - Mexico - 2025
SAP CX AI Toolkit Solution Applied to CX Portfolio - Ágora Bogotá Convention Center - SAP NOW Colombia - Bogotá - 2025
SAP Innovation Day for CX - Unstoppable Growth with Intelligent CX - Bogotá - 2025
SAP Business AI for Leaders - AI-powered CX solutions - Cartagena - 2025
Presentation of Artificial Intelligence Applied to CX Solutions - Ágora Bogotá Convention Center - SAP NOW Colombia - Bogotá - 2024
SAP Commerce Cloud Presentation - SAP Colombia - Bogotá - 2022
Skills
JAVA
92%
Spring
87%
Python
88%
JavaScript
85%
SAP Commerce Cloud
91%
Cloud Computing
85%
Azure
83%
SOA
92%
IBM Integration Bus
86%
Databases
88%
Certifications
SAP BTP
Certified - Solution Architect (2025)
SAP LeanIX
Enterprise Architecture Consultant (2025)
SAP Commerce Cloud
Certified Developer (2024)
SAP Commerce Cloud
Certified Business User (2023)
SAP - Generative AI at SAP
Certified Consultant (2023)
Arcitura SOA
Certified Architect (2016)
Arcitura SOA
Certified Professional (2016)
IBM WebSphere Message Broker
Certified Solution Developer (2012)
My Certification Badges
Languages
Countries Visited
Curriculum Vitae
Work Experience (18 years)
Senior Cloud AI & CX Technical Consultant
- SAP Commerce Cloud (Hybris) Consulting: Providing technical advice and customized solutions for SAP's e-commerce platform to clients in Latin America and the Caribbean (LAC).
- Led implementation of SAP CX AI Toolkit for 15+ enterprise clients in Latin America under the SAP Early Adopter Care (EAC) program; delivered AI-driven solutions across Commerce, Sales, and Service clouds.
- Designed AI use cases such as visual search, product Q&A chat, lead scoring, service summarization, and automated service ticket management; improved customer engagement KPIs by 30%.
- Technical Analysis and Review: Ensuring that SAP Commerce implementations for clients not only comply with SAP Commerce best practices but also adhere to the highest standards in the software industry.
- E-commerce Cybersecurity: Offering consultancy and evaluation in cybersecurity, focusing on secure integration of SAP Commerce Cloud with ERP systems, payment gateways, and middleware solutions.
- Data and Media Migrations: Leading and technically executing successful transitions of SAP Commerce solutions from on-premise environments and SAP private clouds to the Azure public cloud.
- SAP Commerce Upgrades: Performing upgrades from earlier versions to the latest SAP Commerce Cloud for clients across the LAC region.
- Solutions Architecture: Designing software architectures and implementing best practices and patterns.
- Technical Leadership: Directing internal development teams in highly complex projects for significant Latin American clients.
- Cloud Computing Expertise (Azure): Skillfully managing Azure tools and services.
- Senior Development: Creating solutions in SAP Commerce using Java, Spring, JavaScript, Spartacus, Angular, and RESTful APIs.
- Latin America Single Point of Contact for Upgrades: Advising clients in LAC on the technical implications of global SAP Commerce upgrade programs.
- Technical and Business Workshops: Designing and leading workshops on SAP Commerce Cloud and CCv2 solutions in Azure.
Senior Integration Specialist
- IBM Integration Bus (IIB) architect.
- Designed and developed scripts and integration solutions on diverse source/target systems (ERP systems, Databases, ATMs).
- Conducted Proof of Concept (POC) and Proof of Technology (POT) evaluations on interoperable technology platforms.
- Tools: SOA, IBM WebSphere Message Broker, Adapters, patterns, ESQL, XML, XSLT, SOAP, HTTP.
- Project: Banco de Occidente - Bank.
CEO and Founder
- Provided Web portal support for our client web apps.
- Install, configure, and maintain Linux apps.
- Rapidly responding to and resolving any administrative needs of our company.
- Tools: Linux, App Servers, https, jmeter.
Senior Technical Lead and Solution Architect
- Lead a technical team in the development of technical solutions for the ORACLE ERP and IFRS standards implementation at the bank.
- Mediate between stakeholders, other project teams, and the technical team.
- Define solution architectures and high-level software designs, by creating architectural models and the documentation required for the SOA, ESB, and ORACLE ERP implementation.
- Tools: Java, Oracle Data Integrator, ArchiMate.
SOA and Java Technical Lead, Web Application Developer, ESB Developer, Business Analyst, OS/390 Developer, Test Engineer
- Worked as an IBM Integration Bus (IIB) architect, developing solutions across various source/target systems for multiple leading banks in Colombia, ensuring secure banking transactions.
- Technical lead of medium-large software teams of developers to ensure optimum designs, implementation, and adherence to the agile software development process.
- Worked on SOA Governance.
- Worked on Web Services Technologies.
- Technical lead of the IBM Software factory in Bogotá (Colombia).
- Developer in situ (Medellín Colombia) for the Bancolombia Bank.
Software Business Analyst
- Implemented best software engineering practices for functional and non-functional specifications.
- Created use cases, flow charts, OO models, UML diagrams, process flows, task analysis, database diagrams, wireframes, and screen mock-ups.
Software Analyst and Technical Lead
- Directed a team of four developers to enhance the public service request system on the UAESP website, achieving substantial improvements in user experience and strengthening the online security of the portal.
- Led a collaborative project between the National University of Colombia and the Special Administrative Unit of Public Services (UAESP) of Bogotá.
- Managed requirements for a project based on IBM RUP methodology.
- Assumed the role of IT security consultant, significantly enhancing the website's security, particularly in terms of transactional security, demonstrating expertise in managing complex cybersecurity challenges.