Master of Science (MSc) in Systems Engineering and Computing

National University of Colombia | 2007 - 2011

Meritorious Mention to the Master's Thesis "A Cryptography-Based Mechanism for Identifying Nodes Applied to Detection of Wormhole Intrusion in Ad-Hoc Networks."

Computer Systems Engineer

National University of Colombia | 2000 - 2006

Professional - Bachelor's degree

Senior Cloud AI & CX Technical Consultant

SAP - Colombia | 01/10/2019 – current (5 Years, 10 months)

• SAP Commerce Cloud (Hybris) Consulting: Providing technical advice and customized solutions for SAP's e-commerce platform to clients in Latin America and the Caribbean (LAC).
• Led implementation of SAP CX AI Toolkit for 15+ enterprise clients in Latin America under the SAP Early Adopter Care (EAC) program; delivered AI-driven solutions across Commerce, Sales, and Service clouds.
• Designed AI use cases such as visual search, product Q&A chat, lead scoring, service summarization, and automated service ticket management; improved customer engagement KPIs by 30%.
• Technical Analysis and Review: Ensuring that SAP Commerce implementations for clients not only comply with SAP Commerce best practices but also adhere to the highest standards in the software industry.
• E-commerce Cybersecurity: Offering consultancy and evaluation in cybersecurity, focusing on secure integration of SAP Commerce Cloud with ERP systems, payment gateways, and middleware solutions.
• Data and Media Migrations: Leading and technically executing successful transitions of SAP Commerce solutions from on-premise environments and SAP private clouds to the Azure public cloud.
• SAP Commerce Upgrades: Performing upgrades from earlier versions to the latest SAP Commerce Cloud for clients across the LAC region.
• Solutions Architecture: Designing software architectures and implementing best practices and patterns.
• Technical Leadership: Directing internal development teams in highly complex projects for significant Latin American clients.
• Cloud Computing Expertise (Azure): Skillfully managing Azure tools and services.
• Senior Development: Creating solutions in SAP Commerce using Java, Spring, JavaScript, Spartacus, Angular, and RESTful APIs.
• Latin America Single Point of Contact for Upgrades: Advising clients in LAC on the technical implications of global SAP Commerce upgrade programs.
• Technical and Business Workshops: Designing and leading workshops on SAP Commerce Cloud and CCv2 solutions in Azure.

Senior Integration Specialist

Sophos Solutions | 24/07/2019 - 30/09/2019 (2 months)

• IBM Integration Bus (IIB) architect.
• Designed and developed scripts and integration solutions on diverse source/target systems (ERP systems, Databases, ATMs).
• Conducted Proof of Concept (POC) and Proof of Technology (POT) evaluations on interoperable technology platforms.
• Tools: SOA, IBM WebSphere Message Broker, Adapters, patterns, ESQL, XML, XSLT, SOAP, HTTP.
• Project: Banco de Occidente - Bank.

CEO and Founder

ST Servicios de Tecnología e Inversiones | 15/12/2016 - 01/04/2019 (2 Years, 4 months)

• Provided Web portal support for our client web apps.
• Install, configure, and maintain Linux apps.
• Rapidly responding to and resolving any administrative needs of our company.
• Tools: Linux, App Servers, https, jmeter.

Senior Technical Lead and Solution Architect

Agrarian Bank Colombia | 05/01/2015 - 30/11/2016 (1 Year, 10 months)

• Lead a technical team in the development of technical solutions for the ORACLE ERP and IFRS standards implementation at the bank.
• Mediate between stakeholders, other project teams, and the technical team.
• Define solution architectures and high-level software designs, by creating architectural models and the documentation required for the SOA, ESB, and ORACLE ERP implementation.
• Tools: Java, Oracle Data Integrator, ArchiMate.

SOA and Java Technical Lead, Web Application Developer, ESB Developer, Business Analyst, OS/390 Developer, Test Engineer

IBM - Colombia | 01/07/2008 - 25/07/2014 (6 Years)

• Worked as an IBM Integration Bus (IIB) architect, and developing solutions across various source/target systems for multiple leading banks in Colombia, ensuring secure banking transactions.
• Technical lead of medium-large software teams of developers to ensure optimum designs, implementation, and adherence to the agile software development process.
• Worked on SOA Governance.
• Worked on Web Services Technologies.
• Technical lead of the IBM Software factory in Bogotá (Colombia).
• Developer In situ (Medellín Colombia) for the Bancolombia Bank.

Software Business Analyst

Informatica Siglo 21 LTDA | 01/11/2007 - 01/06/2008 (7 Months)

• Implemented best software engineering practices for functional and non-functional specifications.
• Created use cases, flow charts, OO models, UML diagrams, process flows, task analysis, database diagrams, wireframes, and screen mock-ups.

Software Analyst and Technical Lead

UAESP and National University of Colombia | 01/02/2007 - 01/10/2007 (8 Months)

• Directed a team of four developers to enhance the public service request system on the UAESP website, achieving substantial improvements in user experience and strengthening the online security of the portal.
• Led a collaborative project between the National University of Colombia and the Special Administrative Unit of Public Services (UAESP) of Bogotá.
• Managed requirements for a project based on IBM RUP methodology.
• Assumed the role of IT security consultant, significantly enhancing the website's security, particularly in terms of transactional security, demonstrating expertise in managing complex cybersecurity challenges.